Complaint: Unedible

on 15 May 2020 about Fray Bentos in category Food and Beverage Brands

New complaint
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My complaint:

I have bought several tins of your Beef Ale pie from Amazon as the Beef Steak pies were not available. I was very disappointed in your Beef Ale pies – on a scale of 1-10 – maybe a 5…
However I was in a British Store call British Bakery in Burlington and they had your Cheese and Onion pies – so I bought one. I cooked it tonight as per the directions ie 450 degree oven for 25-30 mins. It was absolutely disgusting – in fact it was inedible and I threw it in the garbage. I believe it cost over $10. I was brought up in Britain and Frey Bentos was well known and well regarded. For years I never bought your products but recently found out that they were available on line so was thrilled until I tried them.

0 0 votes
Justified complaint?

Suggested solution:

Stop selling the cheese and onion pies - as I said inedible.
As far as the Beef pies are concerned you need to do something to improve the pastry.

I do not know how to add a photo - wish I did and then you could see how disgusting this pie was.

Message from Robin from

11 months ago - We have posted a tweet about your new complaint about Fray Bentos

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