Complaint: Steak and kidney pie damaged

on 30 June 2020 about Fray Bentos in category Food and Beverage Brands

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My complaint:

Over the years iv continued to be a valued customer of your product. Even though your pies have got smaller and barley any meat fillings these day. But when iv opened my Steak and kidney pie on the 30th june 2020. It was damaged and out of shape. This is not the standard of pie I expect for the price tag I pay on my pension. Thank you for reading. Barbara Dawkins.

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Justified complaint?

Suggested solution:

Replace damaged goods by sending vouchers?

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