Complaint: Puff Pastry With Plenty Of Hot Air

on 21 May 2020 about Fray Bentos in category Food and Beverage Brands

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My complaint:

I purchased a Fray Bentos Steak Pie and after cooking it, I cut through the pastry and where was the meat? It looks nothing like the picture on their tin, just full of hot air with a little gravy.

Baxters took over Fray Bentos and I am a little surprised that a well known established company such as this, produces such poor pies.
They are nothing like I can remember them from years ago.

I’m not so sure I will ever buy another one, as judging by other people’s comments, it would seem that my pie is not just a one off.
Its disgraceful and shameful, producing such rubbish.

5 1 vote5 1
Justified complaint?

Desired solution:

I really do not know, I shall leave that decision to Baxter's, but being a family run firm, I do hope they are reasonable about my complaint.

Message from Robin from Complain.biz

6 days ago - We have posted a tweet about your new complaint about Fray Bentos

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Eddiek
Eddiek (@guest_990)
6 days ago

What the hell is happening to Fray Bentos Pies? They are nothing like they used to be years ago. Baxters, a well known family run company took over Fray Bentos. I am shocked that a reputable company such as this can get away with producing such rubbish..