Fray Bentos complaint: Large hole in pie

Complaint from MalcFW reported on 10 December 2022 about Fray Bentos

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My complaint:

On opening the can of a Steak and Kidney pie purchased from Tesco in Pontardawe I noticed a large depression in the pastry – about 6cm by 4cm oval – where obviously there was no filling. Although there is rarely much meat in these pies, they are very tasty and enjoyable but to be denied a substantial amount of filling was disappointing to say the least.

Suggested solution:

A minimum of an apology and a replacement pie would be acceptable.

Fray Bentos complaint Large hole in pie
Fray Bentos complaint Large hole in pie
Comments: 1
Rating:

Comment by poster of the complaint MalcFW

1 year ago - I had an apology and some vouchers from Fray Bentos and I'm now completely satisfied.

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