Fray Bentos complaint: Damaged pie surface

Name: Damaged pie surface
Item: Fray Bentos
Author: Rebecca

Open 23 May 2022 135 views Food and Beverage Brands

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Filed 23 May 2022 by Rebecca

We opened up the Steak and Kidney pie to find the surface of the pastry damaged. It had a big hole in it that had allowed the gravy in. When cooked the hole remained which meant a big portion of the pie was soggy. It was edible however.

Fray Bentos complaint: Damaged pie surface — Photo Rebecca uploaded with this complaint

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Case details

Status: Open
Company: Fray Bentos
Filed: 23 May 2022
Desired resolution: Better QC. Image shows 2 pies - bought from same place, one on left is chicken. One on right is the Steak Kidney - with visible hole in surface.
Problem: Pie pastry had a hole, filling soggy
About: steak and kidney pie

Progress

Filed
Company notified
Company replied
Resolved

23 May 2022 Complaint filed and published
23 May 2022 Message from Bizzy: we notified Fray Bentos about this complaint.

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