My complaint:
Your product is excellent, but I have tried no less than three different types of tin openers (and even cut my hand) while failing to open two separate tins.
Can you recomment any brand of opener which is capable of safely and effectively opening your tins? I was happy to find I could still buy the product here, but it is not to worth the risk of injury.
Suggested solution:
Suggest a suitable tool to open the tins.
