ForHousing complaint?

Do you have a dispute or a bad customer experience with ForHousing? Report it through our website to maximize the chance of getting it resolved.

We help you write an effective complaint in minutes. Our AI models are trained on thousands of effective complaint letters. Then we push it through emails, social media, paper complaint letters and other tools at our disposal. And you are not alone: our helpful community is there for advice.

ForHousing tenants can contact its Customer Connect Hub on 0300 123 5522 or by email at hello@forhousing.co.uk, and ForHousing also offers WhatsApp, live chat, web forms, the MyAccount+ app and its office in Eccles. Have your tenancy reference or address ready, and for a repair, any job reference you were given. The ForHousing complaints and feedback page, linked in the contact details above, explains how it handles complaints.

Repair outstanding or damp in the home? Start your complaint here too, and we push it out to ForHousing by email, social media and printed letters.

To report a repair to ForHousing, contact the Customer Connect Hub on 0300 123 5522, or use the MyAccount+ app, live chat or a web form on the ForHousing website, and ask for a job reference number. Describe the problem, where it is in the home, when it started and whether it affects safety or anyone's health, and send photos if you can.

Keep a record of every repair you report: the date, the reference, any appointment offered and whether it was kept. If the same problem comes back, say so and quote the earlier references, so ForHousing can see the history.

Repair marked complete when the job is not finished? Open a case through our complaint process: our trained AI keeps coaching you on what to send ForHousing and when to push again.

Report damp and mould to ForHousing as a repair, by phone on 0300 123 5522, through the MyAccount+ app or a web form, and ask for a reference number and an inspection. Photograph the affected walls, ceilings and windows with dates, note which rooms are affected and since when, and keep a record of anything ruined, such as clothes, furniture or bedding.

If damp or mould is affecting anyone's health, say so clearly when you report it, and keep any letters from a doctor or health visitor. Note each visit, what was done and whether the mould returned.

Damp ruining clothes and furniture? We help you write the complaint in minutes, with the dates, photos and references set out in order.

Yes: the Housing Ombudsman Service looks at complaints from residents about social housing providers in England that belong to its scheme, and ForHousing is one of them. The Housing Ombudsman Service generally expects ForHousing to have had the chance to put things right through its own complaints process first, so keep a record of every report, visit, letter and reference number.

Damp, mould or a repair that keeps coming back? We place your case beside other tenants with the same problem, and our community can back your case up.

Nothing has been reported about ForHousing here yet. Our research shows what typically goes wrong at housing associations: repairs that are slow or left unfinished, damp and mould that returns, anti-social behaviour from neighbours, rent and service charge queries, communal areas that are not looked after, and requests for a transfer to a home that suits the household.

Mould back on the walls after the last repair? Be the first to report it, and the next ForHousing tenant with the same problem has a case to point to.

Your complaint gets its own public page on Complain.biz and we get to work: we bring it to the attention of ForHousing through emails, social media, paper complaint letters and other tools at our disposal.

And we stay with it after you file. Our trained AI opens a case file for you and keeps coaching: what to reply, when to push again, and how to escalate if nothing happens.

Yes. We have an active community of consumers, and complaints here are public: people who ran into the same problem with ForHousing can give you advice or back you up with their own story. A complaint with a community behind it is much harder to overlook.