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Foodhub complaint: Doesn’t understand simple Australian tax law

Open 145 views Fast Food / Delivery

Filed 26 May 2023 by Jess

I was a business that took on a Foodhub system. Worse decision I’ve ever made.

I needed the show the GST on a receipt for customers. This concept wasn’t understood by tech support.

If you have 2000 users in Australia wouldn’t you understand the basics on displaying GST?

So I said if that couldn’t happen, I have to send it back. Which happened August last year. With them still taking out of my account a weekly service fee.

I’m now getting phone calls about where the system is and being put on a Bailiff’s list.

Foodhub as a company are incompetent and are bullies. They will be hearing from my solicitor.

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