Filed 7 Apr 2023 by Doris
We were booked on a 3:10 pm flight and 10 days before, Flair advised us they moved to the flight to 7 am – 8 hours earlier! This did not work for our schedule as we were on a cruise that did not arrive into port until 5 am so there was no way we make that flight. Sadly, Flair had another flight going at 3:15 pm (5 minutes later than the original booked flight) but wanted another $500 to go on that one. Trying to reach their customer service is beyond ridiculous. Tried their web-bot, held on phone for over 4 hours!
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