Flair Airlines complaint: Delay Compensation

On Oct 30, 2022, at 11:45 AM, Maurice Reindeau wrote:

Hello, my name is Maurice Riendeau, I recently took a flight from Abbotsford, BC, to Edmonton, AB, Flight F82603 reservation number KPTKYX PHONE NUMBER: 825-439-4022 this was a return trip, my wife and arrived 2 hrs. before our flight and after waiting for about 45 mins we heard that the flight had been delayed by an hour, which would have made our flight at 6:05 to 7:05, after this we were given the go ahead to board the plane, after about 45 minutes of waiting without given any notice I requested the stewardess to explain what the delay was and she replied she had no idea, then 15 minutes later announcement was given that one of the pilots I guess had become ill, now I do understand that people get ill but to not have a back up on site in case this happens is unacceptable, a full flight of passengers had to sit on the plane for an hour and a half till this person arrived at the airport, I am requested that my wife and I be given some kind of credit for this inconvenience, time is precious and for people to have to sit on a plane due to the negligence of the airline is not wright. If I don’t hear from you I will be upgrading this complaint to a higher level.

Yours truly
Maurice J Riendeau

Maurice Riendeau
Adult | Seat 6B
1 personal bag, 1 carry on baggage

Sharon Riendeau
Adult | Seat 6C
1 personal bag
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reservation number KPTKYX
Flair Airlines GST 875435307RT0001