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Estee Lauder complaint: Waiting 2 months for money for refund of item returned

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Filed 30 May 2023 by Suzette

I have returned the products sealed.in the DHL envelope.because they did not send my free gift which I was entitled to. I asked that my money will be refunded. I completed all the forms. They picked up the sealed parcell. I’ve send Emails, send whatsapps, made phone calls for 2 months, but they refuse to pay my money back. They just tell me I must wait.

Estee Lauder complaint: Waiting 2 months for money for refund of item returned
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