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DTE Energy complaint: Power outage with a list of texts that do not compare with action needed to help us get our power restored after storm

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Filed 1 Sep 2023 by Michael

We’ve had no power since Wednesday storm. I have a list of updated text messages stating when power would be reinstated or then they can’t locate our meter. Then customer service stating it was our home and to also turn the power switch off and on again. No DTE trucks on our road, neighbors have power since last night. Supervisor was supposed to call me, no call yet. I’m disabled and a veteran and physically disabled. Now $400 dollars in our gas gen since Wednesday yo keep our food. We won’t get reimbursement and also our home and property had no damage and yet no power

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