Discovery+ complaint: Not working

Name: Not working
Item: Discovery+
Author: Heather

Open 7 Jun 2021 150 views Broadcasting Network

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Filed 7 Jun 2021 by Heather

I can see the money was deducted from my bank account as it is every month for payment. I went to watch ID on Discovery and it’s showing I’m not signed up and is trying to offer me a 7 day trial. I don’t need a trail, I’m already a paying customer so my service shouldn’t be disrupted.

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Case details

Status: Open
Company: Discovery+
Filed: 7 Jun 2021
Desired resolution: By emailing me and explaining how they are going to fix it today
Problem: Paying account shown as not subscribed
About: streaming subscription

Progress

Filed
Company notified
Company replied
Resolved

7 Jun 2021 Complaint filed and published
7 Jun 2021 Message from Bizzy: we notified Discovery+ about this complaint.

See all 17 Discovery+ complaints

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Error

Please try again later. For additional help and troubleshooting, please visit help.discoveryplus.com/hcen-us. ERROR CODE: LICENSE_REQ_FAILED

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