My complaint:
Today is Black friday,I keep receiving emails to come back to discovery{ I had channel for months 2020-2021 when I could afford it!} now they are advertising 99 cents for three months I would love it just In time for I am Jazz to return one of my fave shows! I have $11 on a pre-paid visa is that not enough for three months??? My name IS on card,My address is registered with card,its not a gift card,its a pre paid visaI which I update with cash As I need It! I am a past customer,I love discovery plus,Roku took same card for last two times…Now I am rejected Is my money not good enough?? You may want A official bank card,but let me tell you three things1.unless your trying to make sure customers pay after not remembering they sign up, then your SHADY!! or 2.you think creditdebit work better let me say you have just as much chance as their card being MAXED out and not going though then me not having funds on pre-paid debit,which I always do or I wouldnt subscribe in first place and 3 everyone looses your way you dont have me as a customer,I cant watch fave shows,And I spread to others how lousy you treated me!! Shouldnt A company want my moneysubscription…please explain, this dont make any sense and YES!! I am pissed,I will not get a bank account to appease Discovery channel..Thats supid Thank you! Debby M Fronke {debbydoo738@gmail.com}
Suggested solution:
Simply allow me to buy the three months of Black friday sale Of 99 cents and return as a loyal customer,except my card as a valued payment which covers in full the amount asked,and stop making supid rules that benefits no one!
