Discovery channel complaint: Disruption of closed captioning

Name: Disruption of closed captioning
Item: Discovery channel
Author: Jonette

Open 6 Jun 2021 212 views Broadcasting Network

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Filed 6 Jun 2021 by Jonette

I need closed captioning to know what is being said on my TV because of hearing problems. Discovery channels are constantly advertising discovery during all of its programming, blocking my closed captioning!! They need to use regular commercials and NOT disrupt regular programming!!

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Case details

Status: Open
Company: Discovery channel
Filed: 6 Jun 2021
Desired resolution: Have commercials instead of during all their programming.
Problem: On-screen promos block closed captions
About: TV programming

Progress

Filed
Company notified
Company replied
Resolved

6 Jun 2021 Complaint filed and published
6 Jun 2021 Message from Bizzy: we notified Discovery channel about this complaint.

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