Daft.ie complaint?

Do you have a dispute or a bad customer experience with Daft.ie? Report it through our website to maximize the chance of getting it resolved.

We help you write an effective complaint in minutes. Our AI models are trained on thousands of effective complaint letters. Then we push it through emails, social media, paper complaint letters and other tools at our disposal. And you are not alone: our helpful community is there for advice.

Daft.ie customer support runs through the Contact Support form in the Daft.ie help centre, linked in the contact details above, and by email at support@daft.ie. For a question about a property itself, a viewing or a tenancy, the estate agent or landlord named on the ad is the one to contact. When you write to Daft.ie, include the link to the ad, the email address on your Daft.ie account and screenshots of the problem.

Problem with an ad or your account? Start your complaint here as well, and we push it out to Daft.ie by email, social media and printed letters.

No: Daft.ie publishes no customer service phone number in Ireland. Support runs through the Contact Support form in its help centre and email at support@daft.ie, and its Dublin office address is in the contact details above for a letter. Phone numbers shown on individual ads belong to the agents and advertisers, not to Daft.ie.

Be careful with any number that claims to be a Daft.ie helpline, and never send money or card details to a caller you did not expect.

To report a suspicious ad on Daft.ie, contact Daft.ie support through the Contact Support form or at support@daft.ie with the link to the ad, screenshots of the listing and copies of any messages with the advertiser. Do not pay a deposit or rent, or send copies of ID documents, before you have viewed the property in person and checked that the person you are dealing with has the right to let it.

If you already sent money, contact your bank straight away, ask whether the payment can be stopped or recalled, and keep the transfer details.

Ad that asked for money before a viewing? Raise it through our complaint process: our trained AI opens a case for you and keeps coaching you on what to send Daft.ie and your bank next.

To ask for a refund on a paid Daft.ie ad, write to Daft.ie support through the Contact Support form or at support@daft.ie, giving the link to the ad, the email address on your account, the payment date and amount from your receipt, and what went wrong, for example an ad that never went live or was taken down early. Daft.ie's terms decide what it refunds, so ask it to explain its decision with reference to those terms, and keep the receipt and every reply.

Ad paid for and taken down? We help you write the complaint in minutes, with the receipt, the dates and the ad link set out clearly.

Be careful. Daft.ie warns about advertisers who ask for a deposit or a month's rent before a viewing, or who take cash for keys that then do not work, and it does not handle money between users. Paying only after you have seen the home in person and checked the keys is the safer order.

Nothing has been reported about Daft.ie here yet. Our research shows what typically goes wrong at property listing sites: ads that ask for a deposit before any viewing, listings that stay up after a home is let or sold, wrong prices or details, enquiries that agents and landlords never answer, paid ads that do not run as expected, and ads or accounts removed without a clear reason.

Asked for money before a viewing, or found a listing up long after the place was let? Be the first to report it: your case opens the record the next renter checks before replying to an ad.

Your complaint gets its own public page on Complain.biz and we get to work: we bring it to the attention of Daft.ie through emails, social media, paper complaint letters and other tools at our disposal.

And we stay with it after you file. Our trained AI opens a case file for you and keeps coaching: what to reply, when to push again, and how to escalate if nothing happens.

Yes. We have an active community of consumers, and complaints here are public: people who ran into the same problem with Daft.ie can give you advice or back you up with their own story. A complaint with a community behind it is much harder to overlook.