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Cruise America complaint: Brutal customer service.

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Filed 25 Jul 2024 by Jay

We travelled on a cruise at the beginning of Feb. and two ports were cancelled. We have been in contact with the cruise line half a dozen times for the refund of $106.36 USD and we have still not received it. They keep saying a cheque is in the mail but there is no way it takes months for a cheque to arrive to Canada from the USA. Terrible customer service.

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