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Coaldale Joint Water Authority complaints

Coaldale Joint Water Authority complaint: Water shut off

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Filed 5 Dec 2019 by Holly

Received a notice that my water will be shut off if not pain by today December 3rd 2019. Office opened at 9am . I made arrangements for my father to run payment down to the offing. I also called the office and got through to them around 9:20 am and spoke with Tanya Collevechio the office mamager who was very ignorant and unprofessional on the phone and I assured her that my father will be in within the hour to pay my bill so it doesnt get shut off and so I wont have to pay further hook up charges. After my phone call it wasnt even ten minutes and the guys came and shut my water off. I know they have company phones and ways to get a hold of each other and I feel as though this should not have happened. There was no time specified on the notice.

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