Citroen complaint: Citroen spare parts haven’t came for 3 months

Complaint from skavak reported on 03 January 2024 about Citroen

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My complaint:

I am Semih KAVAK. I bought C5 Aircross in early of January of 2023. Accidentally, I had an accident in 2 th October 2023. I gave my car to the Citroen authorized service. They told me that Some spare parts will come from France. However, These spare parts never comes. I always wait my car repairing. So that, I have no car at this moment. When I bought this car, I loved it and I trusted the Brand Of Citroen. But now, I am very disappointed for that. I have waited for 3 months to repair my car. I have been a Citroen user for many years. Before this car, I had a Grand Picasso. On the other hand, I may not buy Citroen or PSA car any more. Please send me my car’s spare parts. Please, give attention for that. I am not pleased for this situation. I am very sad about that.

I want my car to repair and I will sell this car because of Citroen service.

Suggested solution:

If Citroen or PSA replies to me and solves my problem, I will be satisfied. And also I will seek my rights through legally.

Comments: 1
Rating:

Comment by poster of the complaint skavak

4 months ago - The last status of my problem is that the spare parts are in France so that They are waited to send.

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