My complaint:
i purchased a treadmill from Sole Fitness on 12032020 and chose to finance it through Citizens One. A few weeks later, I responded to an email from Citizens One and registered myself on their website. My account subsequently showed the purchase of TWO treadmills from Sole. If have made many phone calls to them over the last two months. They always tell me my case is being escalated and I will hear back in a few days – I nevere hear back. Case CFG00319471.
Suggested solution:
Remove the charge for the second treadmill. Sole fitness has ed they only received funds from Citizens for one treadmill.