Chevrolet complaint: Buy Online program scam
Filed 12 Nov 2021 by Mike
Went through the 9 steps to lease a new Silverado online. As expected the dealer contacted me immediately after submission of the package; lease app, cost break down etc.
Suspiciously, the lease app appeared on my Experian but the dealer never got it And the quote from the dealer came back $200 moremo than the Chev buy online pricing. I have used it before and it was off by about $30 due to local taxes, etc. But this equates to $7200 in additional fees acoording to the dealership…who could not explain anything else. Is this a scam, bait and switch or just a poor company process? Tried to file a complaint with Chev online only to get An Error Has Occurred message when trying to submit. The whole thing stinks.
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