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CCDSSNC complaint: Phone Calls

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Filed 3 Feb 2020 by Valentino

I called the DSS of Cumberland County starting on January 27, 2020 thru January 30, 2020 and was transferred to the Medicaid department and nobody never answered. I asked to speak to the Director of the DSS and was told that she was not available and I asked for them to transfer me to her and was told that I would have to be transferred to the Medicaid department. I never got a return phone call from my Medicaid Worker. I finally spoke to the Medicaid Supervisor and she an answer my question.

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