Complaint: 2018 Prtus V rear glass .

on 10 June 2019 about C&C Dodge Chrysler Jeep Ram Toyota in category Automotive

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My complaint:

The rear bottom glass on our vehicle broke while driving. It is still under warranty and we took it back to the dealership ( C C Dodge Toyota) and they said the warranty does not cover it. They claim that Toyota Corp also said it was not covered.

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Justified complaint?

Suggested solution:

I feel that the glass should be covered because it was not hit by anything I believe it is a design problem and or faulty glass. we have purchased our 5th Toyota and we still have our 2007 Highlander. we have never had a complaint until this vehicle.

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