Casino765 complaint: Account closure

Name: Account closure
Item: Casino765
Rating: 1
Author: Craig

Open 19 Aug 2020 365 views Gambling

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Filed 19 Aug 2020 by Craig

I requested my account be closed over 2 weeks ago and have done about 6 times since and been in touch daily and the live chat says be patient.

.I requested closure as im am addict and self excluded on many platforms since requested closure not done i have carried on depositing over 500euros because of my addiction and it left me suicidal

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Case details

Status: Open
Company: Casino765
Filed: 19 Aug 2020
Rating: 1/5
Desired resolution: close my account as requested and refund me all deposits since request made as all other casinos close straight away ir you can do it yourself
Problem: Account closure request ignored despite gambling addiction
About: gambling account
At stake: €500
Dealing with it for: 2 weeks

Progress

Filed
Company notified
Company replied
Resolved

19 Aug 2020 Complaint filed and published
19 Aug 2020 Message from Bizzy: we notified Casino765 about this complaint.

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