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Cash Giraffe complaint: Cash Giraffe blocks my withdrawal after failed face verification

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Filed 1 Nov 2026 by KMO7888

I tried to request a withdrawal. My camera was scratched which made all photos blurry. Of course, my face verification failed. Got the wait 3 days to try again. Human verification required. That was well over 2 months ago, and I still get the message when attempting to request a withdrawal. Everything else works PERFECTLY. Only getting auto response from support over and over and over again.

One more thing: I just got silver status which makes me suspicious of them not allowing me to get my money

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