My complaint:
I have rented storage at this location since 2003 and when Camping World took over there was a storage price increase. As a veteran I was allowed a discount paying $454.45 annually . Since I was planning on being out of town for the next month , I stopped by to pay my next year fee and was told Jessica was not available and would have her call me. Jessica called today and said the rate had increased to $1333.00 annually and that was my discounted rate. and said I could pay quarterly if need be. She asked when did I found out about the price increase, I said just now as you told me. My due date was today and was shocked not being informed of such a large increase without prior notice. I didn’t have time to make other arrangement so paid the quarterly amount. Just hard to believe CW management cannot at least give notice when such increases are going to affect their customers. Tks Don
Suggested solution:
Whoever is making such drastic increases , be a little more considerate as to the impact it will have on loyal CW customers.