My complaint:
Just left the store workers are racist. If you are not Hispanic they act as if they don’t see you standing there. I was literally frequenting this store every day until I was reminded of my color… I went for a sandwich something that takes all of one minute to make but when I arrived both men behind the counter were Hispanic, there was a lady there ordering as if the store belonged to her, but I later realized why. After the Hispanic lady finished ordering her soups or whatever while I thought I would be next the old Hispanic man acted as if he had a call and walked into the back of the deli counter having a conversation as if I wasn’t standing there holding a roll as the other lady ordering continued order up the store. I then noticed the older Hispanic guy looking right at me walking from behind the deli counter saying nothing to me as if again I wasn’t standing there. I waited for what seemed like an eternity I kept noticing people kept walking over to the deli and then leaving because this one lady wouldn’t stop ordering as if she was the only person in the world so I asked a worker if there was anyone else that could help the guy in the deli because he was alone handling this one lady that wouldst stop adding to her order and that’s when the worker said no there wasn’t; which confused me because somebody just was back there and left; then when I asked the worker again she snapped You got to wait she’s a customer just like you; which was funny to me because I was questioning where was the other guy to help behind the counter but that’s when I realized the lady ordering was the workers family probably her mother which is why she got nasty. I asked another worker can somebody help all I want is a sandwich they literally all turned their eyes; so I asked where was management they point to a room on the other side of the store when I look I see the old deli worker that was behind the counter sitting there watching me along with the female worker that I first approached laughing along at my frustration at this point I’m furious; all of them were Dominican I might add just clearly racist. At this point the other Deli worker was finally making my sandwich took him less than a minute to make yet I had to wait for 10 minutes now I walk over to where these workers are laughing and I saw the deli worker now returning back to the deli as I’m approaching and I went off now the female worker that I realize by now that was her family member that was holding up the line was saying she was the manager lol because never have I seen such an unprofessional and I have worked in management where were told the customer is always right but that’s unless it’s a Dominican run store and you are African American. I tried to file a complaint to which now security at the door walked over who never did anything to help earlier when I asked could someone help me but now another Hispanic comes between and tells everyone in Spanish to ignore me like I’m not standing there as I’m talking about how the worker literally from behind the deli as he saw me waiting to order at this point I dropped the sandwich I ordered walked out of the store and swore to every God above that I would never frequent that store ever again and I was a regular customer. Racism is real even in Harlem in a Black community Dominicans are racist I’m not sure why they always choose customer service when the only customers they care about are their own. I intend to pursue every action I can against this store. This is only the beginning and C Town what you didn’t know yes I am a professional writer !!
Suggested solution:
They need to fire those workers. You don't need to have a job if you don't want to work with all people beyond just your own Dominican people. It literally made no sense that it escalated to where it escalated.
