Filed 17 Oct 2023 by Evonne
The woman on the service desk did not acknowledge my standing in front of her for several minutes . Then when I asked her about cook tops all she could come up with ….I don’t know what you are talking about….several times shrugging her shoulders . Despite the product being straight in front of her . I couldn’t remember the name of the cooktop ,which was an induction ,but she made no effort to resolve the problem .It’s quite noticeable the old staff have left and they have been replaced with untrained people . To be fair,the young woman in the paint department went above and beyond and she handled my inquiry very professionally and pleasantly .You’ve lost another customer because too often the staff at this store haven’t got a clue .
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