Brown’s Chicken complaint: Denied service

We entered this location on 5/10 at 7:40pm and placed our order with a very polite employee. After taking the order we heard a very loud woman’s voice speaking speaking Spanish that sounded quite heated. Immediately after, the cashier came back and politely told us that the fryers were shut down and no chicken would be given. They offered chicken fingers which we denied. The establishment is open till 8pm and therefore we feel we should have been served and if the fryers were shut down the door should have been locked. We understand it was close to closing but order was taken and the lady yelling from the back was unprofessional and rude. The cashier handled it politely and embarrassed. Our money was refunded but would take several days to go back in. All in all not a good experience for people who visit this establishment frequently and go quite some distance to get. Popeyes got our business instead.