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BOTB complaint: Gamstop excluded and still able to play

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Filed 2 Dec 2024 by James

As a problem gambler I have self excluded myself from all casinos and bookmakers. Some how BOTB is excluded from this regulation as they are deemed a ‘skill based game’. This is wrong on so many levels and I have lost hundreds of pounds on BOTB whilst being self excluded. All of which BOTB have shown no empathy or care for in their responses to me.

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