Filed 22 Jun 2023 by Arnaud
I am from Switzerland, I sent back an wrong order 10 months ago and they simply don’t refund me and each time tell me to wait more. They don’t want to refund me with a banking IBAN so they tell me the only solution is a paper check (yes in 2023) and I gave them the needed information 4 months ago and I always have the same answer to wait some more. They just want to discourage me so I give up but that is not an option the took my money for a product they have receive back and simply are not refunding me. This behavior is just despicable
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