My complaint:
Ordered flowers for my friend 50 birthday gave them a week’s notice ed delivery date with bloomex a number of times..paid $103 big outlay for me being on age pension but wanted to make her day special and surprise her. Flowers arrived a day early l was so disappointed and upset. I asked my friend (l now live in sa) if she liked the flowers she sounded hesitant so l asked her to send me a pic…l was embarrassed shocked upset angry they looked like they were plucked out of a garbage bin half filled the vase wilted dropping petals nothing like what l ordered not worth more than $5 if that! I complained to bloomex send pic they said they thought they looked lovely! I told them l wanted a refund but they refused l have contacted consumer affairs and the director Paul key of bloomex and put in aduspute on transaction with my bank. They lure customers in with beautiful fake picture and elaborate description. They have received the most complaints of any flower company but have fudged customer reviews so unsuspecting customers like me are open to these scammers. They need to be stopped shut down! Next l will go to parliament and request an investigation…l worked there in Canberra dps for 23 years perhaps if no one else will stand up to these scammers…l might be the voice for thousands like me who have lost money and sleep because of bloomex scammers! The flowers advertised were called love laughter in a purple vase and what rubbish was received is in a clear glass. Isn’t life hard enough these days and most of us are suffering and struggling to be victims of flower scammers when all we want to do is put avlittle bit of happiness in our loved ones day?
Suggested solution:
Refund me fully
Stop scamming shut down business
