Filed 11 Feb 2023 by Allan
I`m a BRAZILIAN student in europe, but I also live and have address in Brazil. I have one Blizzard account in europe, which I created when I was there, spent money on it and now I`m trying to move it to Brazil ( by using the proper support channel specially designed for it : https:eu.battle.netsupportpthelp ). In Blizzard`s support site ( about changing the country of account ) they have written all the rules to change the account and documents that they require.
I followed all the rules from their site, sent my DRIVER LICENSE from Brazil with address, full name etc in it my company document with my full name, address etc in it and THEY DENIED.
I ask always for us to be objective and for they to say what`s the reason, but the ONLY answer I get is ;
My name is Game Master Fordechee, first of all I hope you are doing well.
Thank you for contacting Blizzard and giving me the chance to resolve your issue. I’ll do my best to help you today so you can get back to playing quickly.
At the moment it was not possible to change the country registered in the account.
I’m sorry this wasn’t the answer Allan was hoping for and I apologize for any inconvenience this has caused.
Hope your day is better and if there’s anything else we can do, we’re here to help.
I appreciate your patience and your respect for our position.
Nice…
Ticket number: EU87556567
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