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Black Bear Diner complaint: WASTED OUR TIME

Open 60 views Fast Food / Delivery
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Filed 23 Mar 2024 by R

Was picking up an Uber order. Employee knowingly gave order to wrong driver but did nothing until I arrived, to inform us of the situation. Instead of just remaking the order and giving it to us, they had us contact the customer to tell them OF THEIR MISTAKE. And tell them to cancel and resend the order when they should’ve just remade the order ly .

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