BitBetWin complaint: Account pins not working

I haven’t played riversweeps in Forever as none of the other platforms seem to be working out and a lot of the distributors have fallen off of the face of the Earth I decided to give it a shot with b b win on riversweeps I sent my money in they gave me an account pin and it didn’t work on any device weather was iOS or Android I complained I complained I complained I asked for a refund as dependent not work and they kept telling me that everything was fine on their end!

Finally they’re troubleshooting Department got back to me with a new pain and that still doesn’t work I feel frustrated as since my trusted Distributors fell off of the face of the Earth I’ve now been Stolen from and not either been able to play or redeemed my winnings three times in two weeks I feel so frustrated can anyone help? I’m not quite sure what goes on with the Distributors however I know the business should not be conducted in this manner any type of line of work