BIOVEA complaint: Goods not received, poor customer service and money already taken
Filed 6 Aug 2020 by Monkey79
I made an online order of 2 items with Biovea UK early in July. Funds were debited from my account and goods shipped on 107, however I am still waiting for delivery nearly 5 weeks later and tracking information provided with UPS and Roylmail only s that it was scanned as leaving the US on 207 en route to Switzerland. That is as far as I can get. Their customer service is abhorrent and appalling to say the least with very insulting and automated responses.. I can’t reach them via phone or any social media channel as all of this has been disabled. I am pushing for a refund, but again, no response.
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