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BetMGM complaint: Account on hold for verification with money on balance

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Filed 2 Jan 2024 by Chris

Money held in an account. I was using the account and all of a sudden I deposited 500 pounds and straight after they blocked my account wanting me to do verification. They have put account on hold while doing verification process. I have sent all documents in which have passed. I have sent emails to complaints department with no reply or acknowledgment. The account has been on hold for 15 days now and no one can give me an answer.

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