Betfred complaint: not clear about bets

Name: not clear about bets
Item: Betfred
Author: stacey

Open 31 Jul 2022 148 views Gambling

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Filed 31 Jul 2022 by stacey

I made a bet about overall football score and nowhere did it say that it was for the 90min only and didn’t included extra time. i lost my bet due to this and didn’t fine this fair when it didn’t say anywhere before i bet that it didn’t included extra time. i wouldn’t have bet if i know it didn’t included any extra etc

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Case details

Status: Open
Company: Betfred
Filed: 31 Jul 2022
Desired resolution: they could have let give me my money back and made change to the site to show that it didn't included extra time.
Problem: Bet excluded extra time without saying so
About: football bet

Progress

Filed
Company notified
Company replied
Resolved

31 Jul 2022 Complaint filed and published
31 Jul 2022 Message from Bizzy: we notified Betfred about this complaint.

See all 7 Betfred complaints

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