Bet365 complaint: Froze my account and caused me to lose my bets

Name: Froze my account and caused me to lose my bets
Item: Bet365
Rating: 1
Author: patrick

Open 29 Dec 2023 88 views Gambling

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Filed 29 Dec 2023 by patrick

Bet365 software has a glitch where you get your account frozen and they can’t even manually pick cash out option when available causing you to lose your bet.Worst yet customer service denies this is a issue

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Case details

Status: Open
Company: Bet365
Filed: 29 Dec 2023
Rating: 1/5
Desired resolution: Honour my 2 cash out options of approximately $375
Problem: Account froze, cash out unavailable, bets lost
About: sports bet cash out
At stake: $375

Progress

Filed
Company notified
Company replied
Resolved

29 Dec 2023 Complaint filed and published
29 Dec 2023 Message from Bizzy: we notified Bet365 about this complaint.

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Wronged by Bet365 too?
Make it sting!

Bet365 complaint: Froze my account and caused me to lose my bets

Discussion

More Bet365 complaints

Bet credits

Rejecting wager

Not listening or resolving matters

Wronged by Bet365 too?Make it sting!

Wronged by Bet365 too?
Make it sting!