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Aspiration complaint: Closed Account and held my funds

Open 92 views Financial Services

Filed 7 Nov 2023 by Jean

I transferred a $500.00 deposit from MY verified PayPal account INTO my (also verified) Aspiration Account. It was accepted. I bought a pepsi as normal with my Aspiration Card. I went to order a pizza about 20 minutes later and my card declined. I checked my email and saw an email from Aspiration stating my account had been locked for security reasons at 8:16pm. I transferred the money at 7:51pm. I immediately called customer service and was told that my account was closed. No email stating this STILL after 3 phone calls and a long call with a supervisor This money was hard earned and the final payment to our landlord to move into a wamr house after being homeless. I am 4 months pregnant, have a 1 year old, a 3 year old and a blind husband. We dont even have a car to sleep in, and the homeless shelter is full. it is 30 degrees outside and still daylight. 25 tonight and were outside. BECAUSE OF ASPIRATION

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