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Argus Car Hire complaint: No services, no refunds

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Filed 7 Jul 2024 by Winnie

I booked the car though Argue Car Hire (Argue) and they directed me to Ezi rental car company(Ezi); the car I booked is not big enough and finally upgraded to the vehicle and did buy the fully insurance from Ezi.

When we drive around but unfortunately meet a big long nail on the road and cause the car tire broken, we have chatted with the car rental company and they decided not to send us another car instead!

They finally refunded the few days rental fee of the upgrade amount but need us to ask Argue to refund the deposit. I asked Argue to refund and they ask me the documents to proof and I did send them all the documents; however they didn’t reply me for around a month even I did send them few email between.

Argus Car Hire complaint: No services, no refunds
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