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ampm complaint: Unprofessional, judgmental, rude

Open 58 views Convenience Stores

Filed 14 Jun 2024 by Diana

I have been going to this Ampm for over 15 years. I even know the employees by name. I am not the richest person but I was judged today harshly. I was not there for an hour. I hope that is investigated and you all look at the footage and know that I was not sleeping, when they came up to my window, I had change in my hand and I don’t I don’t sleep in that kind of position. I said before I’m not the richest person so I had to change in my car. And my car is a mess. Yes, it is That I will tell him myself for. But that’s the only thing I’m being guilty of. I said I am sorry I am just counting my change because I have money on my card but I need to get another gallon since I have a long drive ahead. The young lady said that was OK. Just checking I yeah no problem. Then the older lady with the bright make up who I’ve seen before be very racist and rude to other people but never me until this day. Told me that I was killing her revenue, and I was parked there for over an hour as I look around, there’s nobody at the gas pumps and if it was busy, I surely would have moved since I was looking for change for about 20 minutes but I go there every other day and I’ve never been a problem because I clean my windows I take out my trash. I have my routine that they don’t seem to mind if they did I wouldn’t go there. Like I said I’ve been going for 15 years and I usually on average spend $20-$50 every time I go in whether that’s EBT or if that is PayPal or cash but usually it’s all the above. Henceforth the two transactions for gas. She said are you getting gas again and rolled her eyes at me and I said yes ma’am I had to get my card because I have to do two transactions since you guys don’t do card and cash for gas at the same time. She said hurry the F up you’re killing my revenue and you know I don’t know what’s going on in this life and just completely degraded me as a human being because I didn’t have makeup on or my hair wasn’t put up the way she would’ve liked it? Not sure but very judgmental and my opinion she treated me like a hobo or a drug addict which is false and I can only imagine what those people must go through on a daily basis or hopeless people . I made her more revenue with my gas and getting snacks that she made within that 20 minutes with nobody actually at the gas station and she pretty much made me feel unwelcome to come back so and prior complaints. I’m sure have been on this woman for being racist in the past which I have witnessed on numerous occasions over the years, but never was brave enough to come forward until she attacked me today. I feel that she’s a professional judgmental, and if she does not like you, she will scream or cause a big scene and say whatever she feels like saying. But her make up is quite heavy very hooker at best very unprofessional for a gas station in my opinion if you are higher up or of any kind of management position, you should dress the part and not trashy but again , I am not one to give someone a hard time for their style. Maybe she should take some tips on that. In my opinion, if you want someone to work for your company, my mom worked for Ampm for years. You do not treat your regular customers not just a random person getting gas, a regular customer on a daily basis like crap And saying I’m killing her revenue and her pumps nobody was behind me. Nobody needed the pump. Please look at the video footage. My routine is like to clean my windows. I like to take my little trash bag out and get my trash together and then I count my change which in my apologies I thought was in one wallet, but Nevertheless , I should not be embarrassed like that or threatened or put down. You don’t know what somebody is going through in this world just because she can change faster than me does not make it right. And if she wants a timeframe for people she needs to have a sign outside Ampm saying you have exactly 2 minutes to get gas and please spend $50 because she does not like people spending any less nut on gas which I think is very rude , especially in the economy today rolling her eyes because I spent $10 in gas in cash and five on my PayPal card if I was killing her revenue why did she accept my revenue and then treat me like crap? Again never again will I go there or my followers on my channel. Sorry! Crying from my friends passing the night before you never know what’s going on in one’s life . But I did not take any money what so ever away from ampm .. they never had a problem with me before cleaning my lit set or count my change or cleaning a window and getting food and gas? Never rube this lady is killing regulars, and I’m not the only one, but I’m a victim to her rude, unprofessionalism sadly. I don’t know what’s going on in this world I guess from her own words. Ignorance never judge a book by its cover. I was profiled as a loopy person I suppose, just napping away which if you see the video I was not napping whatsoever was counting my change and I have some crystals in courts that I collect that I was organizing with my change all in the same big bowl I have in my car or I guess a big cup if you will, but for me to even explain myself when I’m constantly putting money at Ampm and they know me as a regular it shouldn’t be a problem if it’s taking me a little longer to count change or find it in this case it was finding it because it was in two different little wallets that I had in my car you know I don’t think it was even quite enough for a gallon or 2 gallons. I have a six cylinder vehicle and it does take a lot of gas so as much as I can get changed and all I put in my tank I hope that clarifies my side I’m sure she’s going to paint it differently, but just please watch the video. I have nothing to hide. I’m 100% confident that this woman is a liar, unprofessional and if somebody’s counting change, they’re going to look down and when the girl came to my car and tapped on my window I even put my hand up and gesture the change in my hand , so it just really upsets me but please look at the video. I was there around 11 or 10 thirtyish I believe. Not sure it was around that time though. I believe it’s Tuesday And me following this complete it is 11:51 AM. Thank you for your patience and reading my complaint. She’s the older lady with intense makeup and her hair in a bun today and very judgmental. Very rude to everybody. She thinks that she knows who people are, and she has no clue way off and I’ve seen people come and going there and now my business will be elsewhere. I could’ve taken my revenue to 7-Eleven or the much nicer and they don’t give you a hard time for counting change or taking a little bit longer especially when you’re older. I’m almost in my 50s believe it or not I look younger than I I am and I have muscle dystrophy issues but I don’t take anything for it so I’m trying to do natural remedies I’m very anti-drugs so if she got to know me, she would know that. Thank you guys again for reading and hopefully I get an update on the outcome of the situation . God bless and thank you.

ampm complaint: Unprofessional, judgmental, rude
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