American Lodge complaint: Toweless in Tacoma
Filed 9 Sep 2019 by Dean russell
I paid for 2 days at the hotel the second day I was resting and didn’t feel like getting up in doing anything so I stayed in bed and rested I took a shower in the afternoon and I gathered my towels that I had used and went to the front office and asked if I was able to get replacement towels and the first thing the gentleman said behind the desk was no I had a chance and that it is not his problem, I cannot have towels. I asked him if he was serious? he said yes, he said it’s too late to get towels. I asked him again, I said can I have some replacement towels? again stated no and proceeded to ignore me to look away and keep doing what he was doing behind the counter and act as if I wasn’t in the room.
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