Air Europa complaint: Airline Booked me on the wrong date

on 21 January 2023 about Air Europa in category Airlines

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My complaint:

A customer service agent booked me on a wrong date, misleading me into making me pay an additional amount, and then booking me on a date that I was in no way going to fly on. They they refused to acknowledge the wrong date and claimed it was my fault.

Suggested solution:

They should give me a full refund.

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