Redfin complaint?

Do you have a dispute or a bad customer experience with Redfin? Report it through our website to maximize the chance of getting it resolved.

We help you write an effective complaint in minutes. Our AI models are trained on thousands of effective complaint letters. Then we push it through emails, social media, paper complaint letters and other tools at our disposal. And you are not alone: our helpful community is there for advice.

The Redfin customer service number is 1-844-759-7732, for help with the Redfin website, the app or finding a Redfin agent, and the Redfin contact page, linked at the top of this page, also has a message form. Have the property address, the email address on your Redfin account, your agent's name and the dates of any tour, offer or listing ready.

Listing or agent problem? Start your complaint here as well: we push it out to Redfin by email, social media and printed letters.

A complaint about a Redfin agent goes to Redfin itself, because Redfin employs its own licensed agents and every agent works under a supervising broker at the brokerage. Put it in writing to Redfin customer service and ask for it to reach the agent's managing broker: give the property address, the dates, what the agent did or did not do, and copies of the texts, emails and agreements involved.

Redfin's corporate headquarters is in Seattle, shown in the contact details at the top of this page, and since July 2025 Redfin has been a subsidiary of Rocket Companies. To escalate inside Redfin, write to corporate with a short timeline, the property address, the agreement or listing involved, the people you dealt with and their roles, and the outcome you want.

A question about a mortgage offered on the Redfin site belongs with Rocket Mortgage, which is the lender, so send that part of the complaint there as well.

Yes. The Texas Real Estate Commission (TREC) oversees real estate brokers and sales agents in Texas, and Redfin holds a Texas broker license, so it covers Redfin's brokerage work in that US state. TREC generally expects Redfin to have had the chance to put things right first, so keep a record of every call, message and reference.

Commission or agent dispute to set out? Start it through our complaint process and our trained AI opens a case for you, coaching you on what to reply and when to push again.

Nothing has been reported about Redfin here yet. Our research shows what typically goes wrong at real estate brokerages and listing sites: listings that are out of date or wrong, agents who are hard to reach or are swapped midway, commission and fee disputes at closing, tours and offers that are not handled in time, and home value estimates that sellers dispute.

Fee at closing that differs from your agreement? Be the first to report it: your case opens the record for the next Redfin buyer or seller with the same problem.

Your complaint gets its own public page on Complain.biz and we get to work: we bring it to the attention of Redfin through emails, social media, paper complaint letters and other tools at our disposal.

And we stay with it after you file. Our trained AI opens a case file for you and keeps coaching: what to reply, when to push again, and how to escalate if nothing happens.

Yes. We have an active community of consumers, and complaints here are public: people who ran into the same problem with Redfin can give you advice or back you up with their own story. A complaint with a community behind it is much harder to overlook.