Realtor.com complaint?

Do you have a dispute or a bad customer experience with Realtor.com? Report it through our website to maximize the chance of getting it resolved.

We help you write an effective complaint in minutes. Our AI models are trained on thousands of effective complaint letters. Then we push it through emails, social media, paper complaint letters and other tools at our disposal. And you are not alone: our helpful community is there for advice.

Realtor.com customer service is on (800) 878-4166, and the customer care email is customercare@realtor.com. The Realtor.com contact page, linked in the contact details above, also has a contact form and lists a separate line for its rentals service. Have the listing address or link, the email address on your Realtor.com account and screenshots of the problem ready.

Listing or account problem to raise? Start your complaint here at the same time, and we push it out to Realtor.com by email, social media and printed letters.

To fix or remove a home listing on Realtor.com, go to the agent or broker who listed the home, because Realtor.com shows listings that come in from local multiple listing services (MLS), and the listing agent controls those details. Ask the agent to correct the price, photos, status or facts in the MLS, or to take the listing off the market, and the change should then flow through to Realtor.com. If no agent listed the home, or the page still shows wrong facts after the MLS was updated, write to customercare@realtor.com with the address, a link to the page and what is wrong.

Wrong price, photos or status on your home's page? We help you write the complaint in minutes through our complaint process, with the screenshots and dates set out.

To stop agent calls after a Realtor.com inquiry, tell each agent who contacts you that you want no further calls or messages and ask them to delete your details. Then write to customercare@realtor.com asking Realtor.com not to share your inquiry again and to confirm who received your details. When you send an inquiry on a listing, Realtor.com passes your contact details on so an agent can get in touch, so note the date, the listing and the number that called you each time. Use the unsubscribe link in Realtor.com emails and the notification settings in your account for alerts you no longer want.

Calls from several agents after one inquiry? Open a case with us: our trained AI keeps coaching you on what to send Realtor.com and when to push again.

To escalate a complaint with Realtor.com, write to customercare@realtor.com and ask for it to be passed to a supervisor, setting out the listing or account involved, what went wrong, the dates of earlier contacts and the outcome you want, such as a corrected listing or a reversed charge. Realtor.com is run by Move, Inc., whose corporate headquarters are in Austin, Texas; the address is in the contact details above, for a letter that repeats the same points. Agents with a dispute over paid leads or a contract should also quote their account and invoice numbers.

Not always. Scammers copy genuine listings, swap in their own contact details and repost them, sometimes on Realtor.com itself, then ask for an application fee or deposit before you have seen the home. Be wary of a rent well below the area, a landlord who cannot show the property, and any request to pay by wire, gift card, crypto or payment app.

Nothing has been reported about Realtor.com here yet. Our research shows what typically goes wrong at property listing portals: homes still shown for sale after they sold, wrong prices, photos or facts on a listing, home value estimates owners dispute, calls and emails from several agents after one inquiry, rentals that are no longer available, and billing disputes from agents who pay for leads.

Sold home still showing as for sale, or an estimate far from what you know? Be the first to report it: your case opens the record the next Realtor.com user checks before trusting a listing.

Your complaint gets its own public page on Complain.biz and we get to work: we bring it to the attention of Realtor.com through emails, social media, paper complaint letters and other tools at our disposal.

And we stay with it after you file. Our trained AI opens a case file for you and keeps coaching: what to reply, when to push again, and how to escalate if nothing happens.

Yes. We have an active community of consumers, and complaints here are public: people who ran into the same problem with Realtor.com can give you advice or back you up with their own story. A complaint with a community behind it is much harder to overlook.