Quorn complaint?

Do you have a dispute or a bad customer experience with Quorn? Report it through our website to maximize the chance of getting it resolved.

We help you write an effective complaint in minutes. Our AI models are trained on thousands of effective complaint letters. Then we push it through emails, social media, paper complaint letters and other tools at our disposal. And you are not alone: our helpful community is there for advice.

Call Quorn customer services on 0345 602 9000 or email customer.services@quornfoods.com. The Quorn UK contact page, linked in the contact details above, also has one web form for a product quality issue and another for questions. Have the pack with you: customer services usually asks for the product name and pack size, the best-before or use-by date and the batch code printed on it, and the shop where you bought it.

Product not as it should be? Start your complaint here as well, and we push it out to Quorn Foods by email, social media and printed letters.

If a Quorn product smells or tastes off, looks wrong, arrived thawed or damaged, or has something in it that should not be there, do not eat it and keep the pack with what is left, in the fridge or freezer. Photograph the product, anything you found, the date and the batch code, and keep the receipt.

If anyone feels unwell after eating it, get medical advice and note the symptoms and the time. Report it to Quorn customer services on 0345 602 9000 or through the product quality option on the Quorn website, with the codes and the shop name, and ask for a reference. For a refund, the shop that sold it is usually the quickest route, under its own return policy.

Found something in a Quorn pack that should not be there? Open a case through our complaint process: our trained AI keeps coaching you on what to send Quorn Foods and when to push again.

Not every Quorn product is vegan. Quorn sells vegan products alongside its vegetarian range, and the Quorn UK website lists the two separately, so check the label on the pack: it shows whether that product is vegan and lists the ingredients and allergens. The whole range is meat-free and made with mycoprotein, a protein from a natural fungus.

Bought a product labelled vegan that did not match its label? We help you write the complaint in minutes, with the pack, the label and the receipt set out together.

Quorn is owned and sold by Quorn Foods, the trading name of Marlow Foods Limited, which has its head office in Stokesley, North Yorkshire. Quorn Foods has been owned by the Philippine food group Monde Nissin since 2015, and Quorn first went on sale in the UK in 1985.

For a complaint about a Quorn product bought in the UK, Quorn Foods is the company to name, with Marlow Foods Limited as the legal entity behind it.

Nothing has been reported about Quorn here yet. Our research shows what typically goes wrong with meat-free food brands: products that smell or taste off before the date, packs that arrive damaged or thawed, foreign objects, questions about vegan labelling and allergens, recipe and pack size changes, favourite lines that vanish from shelves, and refunds for a faulty pack.

Opened a Quorn pack and found it off before its date? Be the first to report it: your case starts the record other Quorn buyers will check before they pick up the same pack.

Your complaint gets its own public page on Complain.biz and we get to work: we bring it to the attention of Quorn through emails, social media, paper complaint letters and other tools at our disposal.

And we stay with it after you file. Our trained AI opens a case file for you and keeps coaching: what to reply, when to push again, and how to escalate if nothing happens.

Yes. We have an active community of consumers, and complaints here are public: people who ran into the same problem with Quorn can give you advice or back you up with their own story. A complaint with a community behind it is much harder to overlook.