A+E Networks complaint?

Do you have a dispute or a bad customer experience with A+E Networks? Report it through our website to maximize the chance of getting it resolved.

We help you write an effective complaint in minutes. Our AI models are trained on thousands of effective complaint letters. Then we push it through emails, social media, paper complaint letters and other tools at our disposal. And you are not alone: our helpful community is there for advice.

A+E Networks answers on 0203-892-6500, the London number the group publishes on its own contact page, and takes viewer messages in writing through the form on that same page. The old aenetworks.tv address now redirects to the Hearst Networks site after the group was renamed and its ownership consolidated under Hearst. The form asks you to choose a region before you write, and that choice matters, because the group runs separate operations for the United Kingdom, Europe and Africa from its London office. Give the channel, the programme, the date and time, your country, and the operator or app you watched through.

Channel you pay for missing from the package, with the operator and the network each pointing at the other? Raise it here alongside other viewers in the same position, whose accounts can back yours up.

Decide who you are complaining to before you write, because A+E Networks and your television operator control different things. The network decides the programming, the schedule and what appears on demand. The operator decides which channels sit in your package, what you pay and the channel numbers. A missing channel or a rising bill is therefore the operator's to answer, while a pulled series or a late schedule change belongs with the network. Quote your account or subscriber reference either way, and keep dated screenshots of the published listing and of what actually aired. In the United Kingdom and across the EU, a dispute with the operator over a contract you pay for can usually be escalated to the sector's alternative dispute resolution body once the operator has given its final answer.

Recording ruined by a schedule change nobody flagged? Put it through our complaint process and our trained AI opens a case with you, then keeps advising what to send next and how to escalate if nothing happens.

An A+E Networks channel app refusing a valid provider sign-in usually means the channel is not included in that package, or that the app is holding an old login. Check the channel list on your operator account first, then sign out on the device, reinstall the app and try again. Note the operator name, the country you are in, the device model, the app version and the exact error text, and screenshot it rather than retyping it. Rights differ by country, so an app that works at home can refuse a sign-in while you are travelling, and that is worth ruling out before you complain.

Series leave A+E Networks channels when the licence for them expires, and those licences are agreed country by country, which is why a programme can run in one market and be blocked in another. Check whether the series has moved to another service in your country before you complain, since rights are more often sold on than withdrawn altogether. If it vanished part way through a run you had started, say so and give the dates, the channel and the platform, because an interrupted series makes a sharper complaint than a missing one. Where you paid separately for the series instead of watching it inside a package, raise that with the store that sold it to you as well.

Nothing has been reported about A+E Networks here yet. Our research shows what typically goes wrong at a television group whose channels reach viewers through other companies' platforms: a channel dropped from a package viewers still pay for, apps refusing a provider sign-in, series pulled or locked to another region, recordings thrown off by late schedule changes, and enquiries bounced back and forth between the channel and the operator.

Being passed between the channel and the operator with neither one taking it on? Log the first case here and we take it out to both of them by email, on social media and in printed letters.

Your complaint gets its own public page on Complain.biz and we get to work: we bring it to the attention of A+E Networks through emails, social media, paper complaint letters and other tools at our disposal.

And we stay with it after you file. Our trained AI opens a case file for you and keeps coaching: what to reply, when to push again, and how to escalate if nothing happens.

Yes. We have an active community of consumers, and complaints here are public: people who ran into the same problem with A+E Networks can give you advice or back you up with their own story. A complaint with a community behind it is much harder to overlook.