Zoom Complaint Sentiment: Neutral

Our sentiment meter has detected that Zoom complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Zoom, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on March 28, 2024

Zoom complaint process

Do you have a dispute or had a bad customer experience with Zoom? Submit your Zoom complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Zoom.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Zoom complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Zoom?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Zoom complaints chart

We have received 0 complaints about Zoom over the last 12 months. The graph below shows a monthly breakdown.

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Zoom complaint statistics

Curious about Zoom's track record in addressing complaints within the Mobile App, Software category? Dive into the all-time complaints data right here!

322
Total complaints
322
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
/10 322 ratings

Zoom reviews: (322)

Authentic experiences shared by our community for your benefit.

An ADA issue

Complaint from Sara Nelson on 23 September 2020 about Zoom.

I am a teacher in a small school. We are using a hybrid mode to deal with the pandemic, along with giving families the option to learn from home full time or come to school full time. Last spring we... Read more

Comments: 0
Rating:

Video problem

Complaint from Shashi Singh on 23 September 2020 about Zoom.

My video is on in zoom meeting instead of that it is showing off in participant list it is like that after updating zoom app please solve it fast I am suffering alot please solve it. Read more

Comments: 0
Rating:

zoom video is not working

Complaint from 4105 Bhavika on 22 September 2020 about Zoom.

my laptop camera is perfectly fine and it's working properly but while using zoom it's creating problem. As soon as I open zoom video, zoom stops responding totally. I tried every possible way but it's still not working. Read more

Comments: 0
Rating:

Complain about Webinarr

Complaint from Dushyant Mishra on 21 September 2020 about Zoom.

I am Using Zoom with screen reader softwares like NVDA jaws but i have face issue during the Webinarr I am not able to TurnonTurnof Video and Microphone muteunmute these both options are work with screen reader softwares but without... Read more

Comments: 0
Rating:

Non good quality video and audeo

Complaint from Purab assvani on 19 September 2020 about Zoom.

I have a samsung galaxy tab a6 I join the metting held by my coaching mentors when the class start, my mentor's voice crack and the video also get frizz even though my net speed is fast Whenever i message... Read more

Comments: 0
Rating:

Inappropriate Content, Sexual Misconduct

Complaint from kgeb on 18 September 2020 about Zoom.

I was giving a presentation on Zoom for work. I am a teacher and I was showing parents, and some younger students, how to use the platforms we would be using virtually. The principal was the host and made me... Read more

Comments: 0
Rating:

Not able to hear while unmuting

Complaint from Souvick Pal on 16 September 2020 about Zoom.

Myself Souvick Pal, I am using zoom for school purpose when teacher asks me to unmute I am unmuting then i am not able to hear anything but when I am muting again i am able to hear Read more

Comments: 0
Rating:

Fake participate

Complaint from Hely Yadav on 15 September 2020 about Zoom.

I am Faculty everytime I see fake participate. Read more

Comments: 0
Rating:

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