Zoom Complaint Sentiment: Neutral

Our sentiment meter has detected that Zoom complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Zoom, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on March 28, 2024

Zoom complaint process

Do you have a dispute or had a bad customer experience with Zoom? Submit your Zoom complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Zoom.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Zoom complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Zoom?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Zoom complaints chart

We have received 0 complaints about Zoom over the last 12 months. The graph below shows a monthly breakdown.

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Zoom complaint statistics

Curious about Zoom's track record in addressing complaints within the Mobile App, Software category? Dive into the all-time complaints data right here!

322
Total complaints
322
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
/10 322 ratings

Zoom reviews: (322)

Authentic experiences shared by our community for your benefit.

REIMBURSE THE AMOUNT

Complaint from I. P. C. N. R. on 31 October 2020 about Zoom.

I had purchased a zoom plan for one month on September 30th, 2020 and my account ID is 3009192901. It was in the name of IPCNR. This was only for one month. But today, October 31st I received a notification... Read more

Comments: 0
Rating:

Pro account Owner downgraded to basic

Complaint from HampshireOS on 30 October 2020 about Zoom.

When I login in as the owner, it shows as a Basic account. But when I login as Admin it is a Pro account - which is what it should be. The billing department suggested a fix which only partially... Read more

Comments: 0
Rating:

Participant number!

Complaint from Sagada1210@gmail.com on 28 October 2020 about Zoom.

Are you kidding me? There can be as many people as 100 people in a Zoom meeting, but THAT’S THE MAX! The problem is, I had an assembly with all the 4th5th graders in the district, but there’s... OVER 100!!!!!... Read more

Comments: 0
Rating:

zoom kicks me out when ever i exit full screen

Complaint from Austyn on 28 October 2020 about Zoom.

this has been happening for a while now i don't remember when it first started but i have missed important info dure meetings because of this but my family has the best internet and we have tried everything if you... Read more

Comments: 0
Rating:

Getting disconnect again and again

Complaint from Anushapari56@gmail.com on 28 October 2020 about Zoom.

In the middle of the meeting its getting disconnect again and again plz resolve this problem its getting more and mire worse. Read more

Comments: 0
Rating:

can not login

Complaint from huijia@dignio.com on 27 October 2020 about Zoom.

My company Dignio AS has bought 2 account. One with login email huijia@dignio.com. 1. I gotten login first time with google account, but I can not login any more. Zoom demand the pass word, but I am not able to... Read more

Comments: 0
Rating:

Violation of privacy and sharing pornography to children

Complaint from michelle@spiralz.com.au on 26 October 2020 about Zoom.

My 10 year old son was having a zoom meeting with another 10yo and suddenly others were joining their private meeting using video and done just audio. These other accounts were using profanities and then posting pornography exposing my... Read more

Comments: 0
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AW SNAP PROBLEM

Complaint from NIKUNJ JHA on 23 October 2020 about Zoom.

WHENEVER I JOIN MEETING THERE IS COME AW SNAP PROBLEM . I CHECKED RESOLVE AND TRY IT BUT AFTER THAT ITS COMING . DUE TO THIS MY INSTITUTE CLASSES MISSED . I NEED URGENT HELP... Read more

Comments: 0
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Can't get captioning

Complaint from peterp901 on 21 October 2020 about Zoom.

I will be upfront with your technical support chat service. It is absolutely useless in answering my following question. Getting a live technical; support person is impossible. Watching the captioning video does not resolve my issue. Since I am new... Read more

Comments: 0
Rating:

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